If you’re considering online chat jobs, you might want to consider these 19 top work-from-home online chat jobs in 2023.
Customer service is one of the more traditional online chat jobs that allows you to help customers and build customer relationships.
It’s an excellent choice for those who love helping others and want to work online chat jobs!
What Are Chat Jobs?
Online chat agent jobs are one of the hottest trends in the market today, something you can easily do from home with an average pay of $8 – $15 per hour.
Working as an online chat agent can be a great opportunity for someone who needs flexible working hours, wants to work the hours they want, and wants to work a side hustle gig.
Most online chat jobs allow you to make your own schedule and provide a high level of autonomy, which is attractive for many people. Companies also offer great pay, benefits, and even bonuses!
Online chat agents focus on typing work, replying to customers, but as an agent, you’ll also need excellent customer service skills, good computer literacy, and the ability to multitask to provide technical support and phone support.
It’s important that you can hold multiple conversations sometimes, as you may have a few customers needing help at once!
These online chat jobs usually take place during established business hours, so it’s important to know your time zone before applying for one of these live chat support positions.
We also saw comments on some web during our research that new workers were worried about a background check– none of the companies listed had listed requirements like that, just typical things like typing speed, internet usage, and pleasant demeanor with customers.
Our Best Picks For Work At Home Jobs
Proofreading is a high-paying industry where you can edit the grammar and spelling in books, blog articles, newspapers, and more.
You don’t need a degree to be a proofreader, just a good grasp of English grammar rules. If you have experience, you can easily earn $30 an hour as a proofreader!
Proofread Anywhere offers a FREE proofreader workshop where you can learn about starting a profitable proofreading business.
Bookkeepers aren’t accountants, which is an easy mistake to make, but they do work with financial documents and make reports to help companies know how much their spending and who owes them some money.
To become a bookkeeper, you need to be good at math and have typing skills, as you’ll be writing up invoices for clients, checking in on payment schedules, and even working with receipts for businesses.
Not sure you have what it takes to be a successful bookkeeper? You can take the course Bookkeeper Launch to learn about the skills you need to make over $50 per hour!
If you’ve got good hearing and quick typing skills, being a transcriptionist is perfect for you.
Clients will send you audio files for you to listen to, and you type what you hear. That’s all it takes, and you’ll earn $15+ an hour with no experience.
Want to learn more about becoming a high-paid transcriptionist? Take the FREE mini-course from Transcribe Anywhere!
Being a virtual assistant from home can pay $25 an hour even as a beginner.
You’d work for businesses performing assistant tasks like scheduling clients and meetings, answering phone calls and emails, maintaining business social media accounts, and a variety of others depending on the business.
You can learn more right now by signing up for the FREE $10K VA workshop to find out more about making money from home as a VA.
19 Best Work From Home Chat Jobs
1. Apple At Home
Apple At Home is a work-from-home program that employs chat agents full-time or part-time to provide online chat support to Apple customers.
If you reside within 100 miles of one of their specific locations, you may be eligible for their call center program. To work with Apple At Home, it would be good to have some experience with Apple products like iPhones and iPads, but it’s not required.
A quiet area with dedicated space for an Apple computer is needed, along with high-speed Internet access.
Apple provides its chat agents an iMac and headset. Plus, the company will reimburse part of your internet costs.
Amazon has many work opportunities, including full-time positions from home! As a customer service associate, you’ll be responsible for communicating with customers in various ways, via phone, email, and chat.
The work is fast-paced and requires a strong customer focus, so be prepared to work hard and provide top-notch customer service.
A typical work week would be 20 to 29 hours and includes scheduled and non-scheduled days.
The job does come with some benefits, including paid time off and opportunities for bonuses and advancement. Plus, the position is open to U.S. residents only, so it’s available across the country.
3. Square (Weebly)
Square/Weebly is a popular free website builder. Occasionally they hire online chat agents or Customer Support Advocates to work from home, providing emails and support to customers who need help with the website builder.
Their customers often do not know how to build a website correctly, and they will ask many questions.
Potential customer support advocates need to be disciplined motivated, and have strong communication skills to answer their questions and provide customer service.
The Customer Support Advocate’s hours are flexible and can be negotiated with them. It would be best if you had a good internet connection and a quiet place at home to work.
If you’re looking for online chat jobs, OutPLEX is a great place to start your search and earn $9 – $14 an hour.
The company behind OutPLEX was previously known as Talk2rep. The company is an outsourcing service for customer support functions, including live chat agent support and text support, so you will be able to resolve customer issues via email or phone.
You need to have a computer that is hard-wired to the internet with a Windows operating system. Sorry guys, you can’t use an Apple computer with this job.
Plus, it’s great because you can either work as a sales agent or a customer service representative. Although OutPLEX has locations worldwide, their work-from-home jobs are only open to applicants living in the United States.
5. Third Channel
Third Channel (which bought Needle!) is a large network of brand representatives that hires chat support for popular brands. They have over 250,000+ representatives working with Adidas, Coach, Hydro Flask, and Yeti.
This is your chance to make extra cash while representing brands you like to buy!
You would advocate for online shopping, giving customers information on new products, telling them about sales or product discounts, and just telling them your past experience with the brand.
This company also has brands interested in product displays and reps who can work with local store teams too, so the job can have a little less monotony.
Arise is a well-known firm that provides legit online jobs possibilities where you can make $9 – $15 per hour. Call center firms and their agents can work from home as customer support agents.
One of the great aspects of working for Arise is that they are continuously adding to their services.
They’re always on the lookout for brilliant and experienced customer service professionals. That means you may get a position with them even if you’ve never worked in customer service before.
7. The Chat Shop
The Chat Shop chat agents typically work 35 to 40 hours a week from home, so sometimes full-time positions are available, with a pay of $10 per hour.
Home-based chat agents may sell services, gain leads, and satisfy clients through chat. The Chat Shop provides you with the training, expertise, and resources you need to succeed as a chat agent.
Support.com is an online chat company that has been in the market since 1997 and provides tech support services on technology-related issues such as Mac, iOS, Android, or Windows devices for clients by phone and chat.
It also offers training to employees to expand their knowledge of various technologies.
In addition to this, it also provides health insurance and paid time off to its employees, which makes it desirable for people who want work-from-home jobs while maintaining a sustainable lifestyle.
If you’re looking for an online chat job with a reputable company, Uber is a great place to start as a chat support agent.
As a Community Chat Support Representative, you’ll be responsible for solving customer problems via phone, email, and chat. You’ll also see average pay of $16 an hour, which is a little higher than other chat companies!
You’ll need excellent written and verbal communication skills, fast typing speed, as well as empathy for riders and drivers.
It’s also important to note that Uber prefers to hire people with a Bachelor’s degree in Business, Communications, English, or Journalism for chat support agents.
If you’re looking for a work-from-home career, TeleTech is a great option. As a Home Associate, you’ll need to own a headset because the work may be verbal chats too.
Most TeleTech projects require you to work at least 20 hours a week. They match your schedule with open projects, so you also need to be available to work during the hours of operation you requested.
Applicants need to be at least 17 years old and have a high school diploma or GED equivalent.
Working for Freshworks can be a great opportunity to help customers and work with a team of people who are passionate about their work.
Customer Success Managers at Freshworks provide support for the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more.
They communicate with customers via phone and video, providing valuable insights and training. The job is based in San Mateo, CA, but remote jobs aren’t available.
SiteStaff is another great option for people looking to make more money from home starting at $10 an hour. They offer various online chat jobs, including customer service, sales, and technical support.
SiteStaff is a great company to work for because they offer flexibility and plenty of growth opportunities. You can work as much or as little as you want, and they offer paid training so you can learn the ropes.
13. Best Buy
Best Buy is a great place to work if you’re looking for customer service jobs. The company offers chat jobs to help provide technical support, customer service, and social media support.
You should be comfortable speaking to customers giving phone support and via chat. At least one year of customer support experience is ideal. A Customer Support Agent should be available to work night or day.
Potential customer service agents need to have at least one year of experience working with and troubleshooting consumer electronics. Some issues may be about a local store, delivery issues, or technical problems.
14. Fancy Hands
Fancy Hands is a company that hires out virtual assistants (VAs) to dedicated clients or the occasional client.
As a VA with Fancy Hands, you’ll do several different tasks for clients that also include online chat jobs.
Virtual assistants need to have great communication skills, know how to do internet research, and also be willing to learn new things. Your computer and audio headset are needed for this job.
Fancy Hands virtual assistants get to choose their own schedule. The company needs people around 24 hours a day. This would be perfect for a stay-at-home mom looking to make some extra cash.
Just remember if you have small children at home, you may need some space and quiet!
15. Accolade Support
Independent Customer Agents need to have a quiet place to work where they can take calls without being disrupted. The callers also do not need to hear any background noise when you provide support.
You also need to enjoy talking to people and have great customer service skills and verbal and written skills. A high level of accuracy and attention to detail is also needed.
Per their website, customer service agents need to have a USA-based accent and USA-based writing skills. To work for Accolade Support, you will need a telephone with a headset a Windows 7 to 10 PC hardwired to the internet.
16. Live World
Live World is an online chat jobs company that hires people as home chat agents for $8 – $15 an hour. They are looking for friendly, articulate people with great customer service skills.
As a chat agent with Live World, you help people with social media and messaging support. Agents answer questions and respond to social media through chat or messaging apps. Live World does not offer phone-based jobs.
LivePerson hires client Partners to manage entire portfolios for customers. As a Client Partner, you need to learn and become an expert on LivePerson’s services.
It is a remote job where you manage customer contracts. You must have a bachelor’s degree along with seven or more years of account management experience.
18. SourceSolve (formerly Televated)
SourceSolve is a company that hires people to work from home as customer service representatives starting at $8 per hour.
They have been in business for over 20 years, and they are a member of the Better Business Bureau.
They offer a variety of remote chat jobs, including customer service, technical support, sales, and more. They also offer a variety of shifts, so you can find a job that fits your schedule.
If you’re looking for a position that doesn’t require any previous experience in sales, then becoming an operator for the Operator shopping app may be perfect for you.
As an operator, you will work remotely to research and recommend products to online shoppers.
This is a great opportunity to share your personal experience with products, and you may even be able to earn a commission for each sale you help close.
5 Websites For Job Searching
Fiverr is a perfect site for finding freelance work, from web development to design work. You can also find experts to help you with marketing, social media, and more.
You can list your services for as little as $5 or request whatever rate you want per hour– some freelancers make $20+ per hour! You can work as a chat rep or you can mix up your side hustles and do other tasks for higher pay too!
You could have one client where you work as a virtual assistant, and you can do a chat job on the side- more income for you right?
Indeed is the most popular employment site on the internet! You can find positions in your area, remotely, and by keyword. You can also save your searches and receive alerts when new postings matching your criteria are posted.
They make it easy to find job postings from various sources, including job boards, company websites, and newspaper classifieds. You can also apply directly through Indeed, and save your resume for future applying.
Monster is another one of the most popular job search companies. It allows you to search for jobs by location, keyword, and industry. You can also save searches and receive email alerts when new positions matching your criteria are posted.
Like Indeed, Monster makes it easy to apply for jobs directly through the site. Monster also gives you access to their resume bank. You can create your resume based on the job listings and then save it for future use.
Simply Hired is another site that allows you to search for jobs by location, keyword, and industry. You can save your searches for online chat positions and receive email alerts when new jobs matching your criteria are posted.
The site also allows you to keep your resume in a secure online profile, so you can be contacted by companies in addition to a regular job search.
Finding a job can be challenging – especially if you’re looking for something that fits your lifestyle and schedule. If you’re looking for a job that will allow you to work from home in a job, FlexJobs is the perfect site for you.
FlexJobs is a site dedicated to finding jobs that offer flexible working arrangements. This includes jobs that allow you to work from home, on a flexible schedule, or part-time. FlexJobs also offers a variety of other benefits, such as health insurance and retirement savings plans.
Home chat agents simply need a computer and internet for most job opportunities, and you can earn $15 in the comfort of your home!
You can find remote chat jobs in various industries, including customer service, sales, and marketing.
You can work for one client at a time as a chat support agent or freelancer (plus other online jobs!), or work for any of the companies listed above!
The sites we’ve listed above offer a variety of ways to find work-at-home chat jobs that fit your needs and lifestyle. So what are you waiting for? Start searching today!